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#1 03-02-2020 07:55:18

B4ALLB4U
Administrator
From: Vijayawada.AP-India
Registered: 17-01-2020
Posts: 39
Website

OpenSupports - Open Source Support Ticket System

OpenSupports is an open-source ticket system for giving support to your clients. It provides you with better management of your user's inquiries.

                                                        Give your customers the support they need
                                               Provide your customers with a fully responsive and flexible interface.
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OpenSupports is an open-source ticket system for giving support to your clients. It provides you with better management of your user's inquiries. They send you tickets through OpenSupports and you can handle them as you wish. The software has tools to manage the tickets, like departments, staff members, custom responses, multi-language support. It also lets you write articles for common issues or FAQs. All of this for free.

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Features
Here you can take a look at our most important features.

With User System
Each customer creates an account and has all their tickets in one place.
user_system.png

Without User System
Each customer creates tickets using just a form.
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Responsive design
OpenSupports is responsive, that means it looks well in phones, tablets, and desktop computers.

Custom Responses
Don't repeat yourself. With our system you can customize your own templates to respond tickets.

Staff members
Add as many staff members as you want, and assign each of them the set of departments they will respond.
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Departments
Every ticket belongs to one department. You can assign each staff member a set of departments he will be in charge.

And Much More!

Download Now https://github.com/opensupports/opensup … v4.6.0.zip

Demo https://www.opensupports.com/demo/

Installation https://github.com/opensupports/opensup … stallation

Support https://www.b4allb4u.com/Support/


"Yeto hasta stato Drushti, Yeto Drushti stato Manaha, Yeto mana stato Bhavaha, Yeto bhavam stato Rasaha"
                                                  "విద్య నేర్పిన ప్రతి గురువుకి పాదాభివందనం".

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#2 17-02-2020 17:31:18

B4ALLB4U
Administrator
From: Vijayawada.AP-India
Registered: 17-01-2020
Posts: 39
Website

Re: OpenSupports - Open Source Support Ticket System

Hi Friends

Good News OPENSUPPORTS released a new stable version of V.4.6.1.

Release v4.6.1

Bug Fixing

--------------------
(A).Ticket custom list doesn't show up
(B).Titles and Contents can be created with only spaces
(C).The departments where staff create tickets always shows up in a ticket search
(D).Shows zero pages when you search for tickets by a specific query
(B).Download the latest version here. https://github.com/opensupports/opensup … v4.6.1.zip

Upgrade v4.6.0 -> v4.6.1

-------------------------------------
(A).Do a database backup before upgrading for safety
(B).Download the upgrade zip file https://github.com/opensupports/opensup … update.zip
(C).Replace the OpenSupports files in your server with the content of the zip file.
(D).The upgrade should be complete.

If you want any installation and update support, Pls create a support ticket at our Support Ticket System .


"Yeto hasta stato Drushti, Yeto Drushti stato Manaha, Yeto mana stato Bhavaha, Yeto bhavam stato Rasaha"
                                                  "విద్య నేర్పిన ప్రతి గురువుకి పాదాభివందనం".

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